There Was an Error Delivering Your Message to the Bot Please Try Again Later
In that location's a number of issues y'all may come beyond while setting up your Flows - but don't worry, but read through this article to detect a quick solution to your trouble :)
Tabular array of contents:
1. Can't publish a flow
2. Can't preview a menses
3. Menstruum wasn't sent to a contact
four. 'manychat.com' appears in messages
5. Tin can't open a menstruum
vi. How tin can I stop Period that that was already sent
7. Flow stops later a push is clicked
1. Can't publish a period
First, yous need to cheque if there are whatsoever unattached steps or empty blocks in your flow. Open this catamenia in 'Menstruation Builder', and so click 'Publish' - the problematic block will be highlighted in red past the organization. Make certain to delete all empty blocks and unattached steps. Along with that, you lot tin can see the crusade of the result in the red frame like on the screenshot below:
If your page is on a Costless account, make certain that you don't have any Pro features in this menstruation. While you're on a Free programme, y'all can add together Pro features to flows, but you won't be able to Publish them eventually. You can either remove the block with Pro features or Upgrade this page to Pro to resolve this state of affairs.
2. Tin can't preview a flow
To receive Previews of a certain catamenia y'all need to Opt-In to your bot first. To practise that, caput to 'Settings' => 'Notifications' in your ManyChat account and click the 'Subscribe' button in the 'Messenger Notifications' department in lodge to Opt-In to your bot and receive bot notifications/preview flows.
3. Flow wasn't sent to a subscribed contact
There are a few reasons why a flow may not be sent to your bot's subscribed contact as it can be used in whatsoever automation with its own configurations. First of all, make sure the catamenia in question is published , doesn't comprise empty cells (action blocks, user input fields, sequences, etc) and is not permanently deleted.
If a flow is used as your Welcome Message and it'due south not sent after clicking the "Become Started" button (although it's Enabled in your business relationship), try refreshing permissions - yous can do it past clicking "Refresh Permissions" button in Settings => Full general.
If your Default Reply is not sent, check if information technology's Enabled and how oft information technology's fix to fire. If everything's ready upwards properly and the Default Respond is still not triggered, refreshing permissions may likewise aid.
Chief Menu doesn't react to clicks? Probably, it's a permissions effect, also. Try refreshing them earlier anything else!
A flow that'southward attached to a Keyword will not exist sent if the keyword is Disabled. And of course, don't forget almost the magic "Refresh Permissions" button!
Yous're subscribing yourself to a Sequence and its message is not arriving? Make certain it's Activated and you oasis't been subscribed to the sequence before - if you lot've tested this sequence, you're already subscribed to it and won't receive its messages again. Just try unsubscribing yourself from the sequence and subscribing back to information technology - this should restart the sequence for you.
If y'all've set upwardly a Growth Tool and your contacts don't receive its opt-in flow, check if the GT is active and make sure it's gear up upwards correctly - you tin can check out the guides for each GT in the Help Center.
If neither of these troubleshooting steps helps you lot, don't hesitate to contact our friendly support at any fourth dimension!
four. 'manychat.com' appears in messages
Sometimes you can run into 'manychat.com' at the bottom of your Card or a List item - this is how it looks similar:
Offset of all, delight note it's not a branding message that is being shown by the arrangement. The reason you come across this is that your Card URLs are changed by Card URL Shortener. This has to exist done every bit information technology'southward technically impossible to provide you with Click-Through Charge per unit information without converting your link into the ManyChat link as all the data goes through ManyChat servers. You can disable this characteristic - merely head to Settings => General => Carte du jour URL Shortener and choose "shortener is disabled (No CTR!)" option:
If you don't desire your links to be displayed as 'manychat.com', you tin can change information technology to 'mnch.at' and nonetheless have the CTR data.
If yous're still experiencing any issues after following all of the steps listed hither - please feel complimentary to contact our Support Squad at any moment! :)
v. Can't open a flow
Outset of all, please, go to the «Help» section of your ManyChat account and click Refresh Permissions. If it doesn't help, try logging into ManyChat in some other browser or Incognito mode. If you are able to open this flow in another browser, and so the consequence can be solved by clearing the cache and cookies on your device.
If you're nonetheless non able to open up this Catamenia, please proceed with contacting our friendly back up.
6. How can I stop Flow that was already sent
Generally, once a Menstruum is sent, the principal method to stop it is by deleting information technology. Open up the flow, click Delete, then go to the Trash folder and Delete it again. Also, if the Flow contains a Smart Filibuster, you lot tin can alter the steps after it - those volition exist updated for contacts one time the Smart Delay runs out for them. If you've sent the Menses using Broadcast though, it can not be changed at all as the sent Broadcasts cannot be deleted.
7. Catamenia stops after a button is clicked
First of all, please, go to the «Help» section of your ManyChat account and refresh permissions. Also, make certain that the Menstruation in which the outcome occurred is published. Try running the Period on your side to see if the upshot occurs for you lot. If you tin can not recreate the effect - check the Live Conversation conversation with the contact who experienced the event and and so compare information technology with yours.
Source: https://support.manychat.com/en/support/solutions/articles/36000131826-flows-troubleshooting
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